Clarity, active listening, empathy, non-verbal cues, and appropriate feedback.

Only verbal communication and immediate feedback.

Using jargon, passive listening, and non-verbal dominance.

Silent treatment and avoiding controversial topics.

The process of fully concentrating, understanding, responding, and remembering what is being said.

The act of nodding during conversations without understanding.

Ignoring distractions and focusing on your response.

Listening only to important points to save time.

It allows individuals to ignore the emotions.

It helps by allowing individuals to understand and share the feelings of others, leading to more meaningful and effective interactions.

Empathy is not essential for effective communication.

It provides a method to control the conversation.

Active listening, understanding, and collaboration.

Language differences, emotional barriers, and physical distractions.

Patience, acceptance, and trust.

Open-ended questions, empathy, and flexibility.

It is irrelevant and often misinterpreted.

Conveys confidence, openness, and trust, which are crucial in negotiations.

Only useful to show disagreement.

Used to undermine the opposite party.

By using complex jargon and abstract concepts.

Rely solely on written notes for communication.

Use simple language, be concise, and provide clear instructions or points.

Focus on speaking as fast as possible to cover all topics.

Ensures the message was received as intended and provides a chance to clarify misunderstandings.

Feedback is not necessary and often wasted effort.

Feedback is only necessary in formal settings.

It makes communication longer and more complex.

The process where two or more parties discuss a problem to find a mutually acceptable solution.

A conversation aimed at winning over the other side at any cost.

A fun interaction between competing groups.

An informal chat without specific objectives.

Communication, active listening, persuasion, emotional intelligence, and problem-solving.

Dominance, impatience, and fast decision-making.

Habitual agreement and nodding.

Aggression and demanding behavior.

It allows one to overthink and complicate the process.

Helps understand the interests of both parties, set clear objectives, and develop strategies to reach an agreement.

Prevents spontaneous ideas from emerging.

You can avoid preparing as improvisation is more genuine.

When the parties compromise but remain dissatisfied.

When one party wins, and the other loses publicly.

Where all parties involved achieve their objectives and feel satisfied with the outcome.

A scenario where no agreement is reached.

They can affect communication styles, expectations, and negotiation approaches, potentially leading to misunderstandings.

Cultural differences are usually ignored in global negotiations.

They standardize negotiation practices worldwide.

Only impact clothing choices during meetings.

A communication tactic to block alteration of agreements.

Best approach to nullify agreements.

Best Alternative to a Negotiated Agreement; the most advantageous alternative if negotiations fail.

Basic argument to new agreements.

It helps negotiators manage emotions, empathize with others, and maintain relationship dynamics effectively.

It causes unnecessary emotional burden.

It leads to overemotional responses.

It is not useful in formal negotiations.

Taking a break, revisiting interests of both parties, proposing alternative solutions, or involving a mediator.

Forcing the other party to concede.

Ignoring the opposition's perspective.

Agreeing to disagree and closing further talks.