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What does 'health and safety' mean in a retail business?
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'Health and safety' refers to practices and regulations in a retail business that ensure the well-being and protection of employees, customers, and the workplace.
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Why is health and safety important in retail?
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It prevents accidents and injuries, promotes a safe working environment, and ensures compliance with legal requirements.
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What is a common hazard in retail relating to slips and trips?
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Wet floors and obstructed walkways are common hazards that can cause slips and trips.
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How can retail staff prevent slip and trip accidents?
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By promptly cleaning spills, using wet floor signs, and keeping floors clear of obstacles.
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What is an 'ergonomic risk' in retail?
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A risk involving physical strain, like repetitive motion, awkward postures, or heavy lifting, which can lead to injury.
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How can retail workers reduce ergonomic risks?
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By using correct lifting techniques and ergonomic equipment, and taking regular breaks.
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What is an example of fire safety equipment in retail stores?
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Fire extinguishers, smoke alarms, and sprinkler systems are examples of fire safety equipment.
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Why is it important to know emergency exit locations in a retail store?
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Knowing emergency exit locations ensures a swift and safe evacuation during an emergency.
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What is the purpose of a risk assessment in retail?
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To identify potential hazards and establish measures to prevent accidents and injuries.
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What role does training play in health and safety?
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Training ensures employees understand safety procedures and how to handle emergency situations.
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What should you do if you find a safety hazard in a retail store?
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Report it immediately to a supervisor or designated safety officer.
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What is a PPE, and when might it be used in retail?
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Personal Protective Equipment (PPE) like gloves or masks might be used when handling hazardous materials or during cleaning.
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How can retail businesses monitor health and safety compliance?
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Through regular safety audits and inspections, and by reviewing incident reports and employee feedback.
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What can be a consequence for a retail business that neglects health and safety rules?
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Possible legal action, fines, or damage to the business’s reputation.
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What can customers do to contribute to safety in a retail environment?
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Following store safety signs and instructions, reporting spills, and not blocking aisles.
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