Flashcards on Consumer Behavior

Click on the flashcard to see the answer


What is consumer behavior?

Consumer behavior refers to the study of how individuals, groups, and organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants.

What factors influence consumer behavior?

Consumer behavior is influenced by various factors such as cultural, social, personal, and psychological factors. These include cultural values, social norms, lifestyle, personality traits, and motivations.

What is the role of marketing in influencing consumer behavior?

Marketing plays a significant role in influencing consumer behavior. Through advertising, promotions, and branding, marketers can create awareness, shape perceptions, and influence consumer buying decisions.

How does consumer behavior impact businesses?

Understanding consumer behavior helps businesses identify market opportunities, develop effective marketing strategies, and improve customer satisfaction. It allows businesses to align their products and services with consumer needs and preferences.

What are the different types of consumer behavior?

Consumer behavior can be categorized into four types: complex buying behavior, dissonance-reducing buying behavior, habitual buying behavior, and variety-seeking buying behavior.

How does social media influence consumer behavior?

Social media has a significant impact on consumer behavior. It influences consumer opinions, purchasing decisions, and brand perceptions. It provides opportunities for businesses to engage with consumers and gather valuable insights.

What are the stages of the consumer buying process?

The consumer buying process consists of five stages: problem recognition, information search, evaluation of alternatives, purchase decision, and post-purchase evaluation.

What are the psychological factors influencing consumer behavior?

Psychological factors that influence consumer behavior include perception, motivation, learning, beliefs and attitudes. These factors shape consumer decision-making processes.

How do personal factors affect consumer behavior?

Personal factors such as age, gender, income, occupation, lifestyle, and personality traits impact consumer behavior. These factors influence the products people buy, brands they prefer, and purchasing patterns.

What is the difference between needs and wants in consumer behavior?

Needs are basic human requirements, while wants are specific objects or experiences that individuals desire to satisfy their needs. Consumer behavior explores how needs and wants drive purchasing decisions.

What is the significance of consumer behavior research?

Consumer behavior research helps businesses gain insights into consumer preferences, buying patterns, and decision-making processes. It allows businesses to tailor their marketing strategies, improve product offerings, and enhance customer satisfaction.

How does culture influence consumer behavior?

Culture influences consumer behavior through shared values, beliefs, customs, and traditions. It shapes consumer preferences, product choices, and advertising effectiveness.

What is the concept of brand loyalty in consumer behavior?

Brand loyalty refers to a consumer's commitment and attachment to a particular brand. It influences repeat purchases, brand advocacy, and resistance to competitors' offerings.

How does perception impact consumer behavior?

Perception plays a crucial role in consumer behavior. It involves how individuals interpret and make sense of stimuli such as advertisements, packaging, and product attributes. Perception influences brand preferences and purchase decisions.

What is the role of emotions in consumer behavior?

Emotions have a significant impact on consumer behavior. They influence brand preferences, purchase decisions, and post-purchase satisfaction. Emotional appeals in advertisements can evoke positive consumer responses.

What are the ethical considerations in consumer behavior?

Ethical considerations in consumer behavior include fair trade practices, responsible marketing, consumer privacy, and informed decision-making. Businesses need to align their practices with ethical standards to build trust and maintain long-term customer relationships.

What is consumer behavior?

Consumer behavior refers to the study of how individuals, groups, and organizations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants.

What factors influence consumer behavior?

Consumer behavior is influenced by various factors such as cultural, social, personal, and psychological factors. These include cultural values, social norms, lifestyle, personality traits, and motivations.

What is the role of marketing in influencing consumer behavior?

Marketing plays a significant role in influencing consumer behavior. Through advertising, promotions, and branding, marketers can create awareness, shape perceptions, and influence consumer buying decisions.

How does consumer behavior impact businesses?

Understanding consumer behavior helps businesses identify market opportunities, develop effective marketing strategies, and improve customer satisfaction. It allows businesses to align their products and services with consumer needs and preferences.

What are the different types of consumer behavior?

Consumer behavior can be categorized into four types: complex buying behavior, dissonance-reducing buying behavior, habitual buying behavior, and variety-seeking buying behavior.

How does social media influence consumer behavior?

Social media has a significant impact on consumer behavior. It influences consumer opinions, purchasing decisions, and brand perceptions. It provides opportunities for businesses to engage with consumers and gather valuable insights.

What are the stages of the consumer buying process?

The consumer buying process consists of five stages: problem recognition, information search, evaluation of alternatives, purchase decision, and post-purchase evaluation.

What are the psychological factors influencing consumer behavior?

Psychological factors that influence consumer behavior include perception, motivation, learning, beliefs and attitudes. These factors shape consumer decision-making processes.

How do personal factors affect consumer behavior?

Personal factors such as age, gender, income, occupation, lifestyle, and personality traits impact consumer behavior. These factors influence the products people buy, brands they prefer, and purchasing patterns.

What is the difference between needs and wants in consumer behavior?

Needs are basic human requirements, while wants are specific objects or experiences that individuals desire to satisfy their needs. Consumer behavior explores how needs and wants drive purchasing decisions.

What is the significance of consumer behavior research?

Consumer behavior research helps businesses gain insights into consumer preferences, buying patterns, and decision-making processes. It allows businesses to tailor their marketing strategies, improve product offerings, and enhance customer satisfaction.

How does culture influence consumer behavior?

Culture influences consumer behavior through shared values, beliefs, customs, and traditions. It shapes consumer preferences, product choices, and advertising effectiveness.

What is the concept of brand loyalty in consumer behavior?

Brand loyalty refers to a consumer's commitment and attachment to a particular brand. It influences repeat purchases, brand advocacy, and resistance to competitors' offerings.

How does perception impact consumer behavior?

Perception plays a crucial role in consumer behavior. It involves how individuals interpret and make sense of stimuli such as advertisements, packaging, and product attributes. Perception influences brand preferences and purchase decisions.

What is the role of emotions in consumer behavior?

Emotions have a significant impact on consumer behavior. They influence brand preferences, purchase decisions, and post-purchase satisfaction. Emotional appeals in advertisements can evoke positive consumer responses.

What are the ethical considerations in consumer behavior?

Ethical considerations in consumer behavior include fair trade practices, responsible marketing, consumer privacy, and informed decision-making. Businesses need to align their practices with ethical standards to build trust and maintain long-term customer relationships.

Share


Login to Save


Share



Login to Save


Explore Other Decks


Made for Grade 7

L'Illuminismo


View Deck
Made for Grade 8

Ivan Franko - Ukrainian Literary Phenomenon


View Deck
Made for Grade 9

Computer Components


View Deck

Explore More